20% Off Selected Living Room and Dining Room Furniture | Free Delivery On Orders Over £750 | Interest Free Credit Available for Orders Over £500

REFUNDS, CANCELLATION & RETURNS

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14 Day simple & easy returns

Don’t like your item? Return it to us with 14 days for a full refund.

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You can return your product to us within 14 days, this must be in perfect condition for a full refund [Excluding Made to Order, bespoke or personalised goods]. Collection of item/s will incur a charge.

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Made-to-order furniture cancellation

You can cancel made-to-order products free of charge within 7 days. All made–to-order bespoke or personalised products are excluded from our 14 day returns policy.

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Issue or incorrect order? We’ll help straight away

Please check your item/s before signing for delivery. If your order is not perfect on arrival please contact us within 24 hours of receipt, so we can help and resolve accordingly.

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Damaged goods - Important

All damaged goods MUST be reported to us within 24 hours. Images of the damaged items must also be provided.

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Return costs & collections

We will arrange for a collection of your item. This will be free for ALL faulty or issue products but will be chargeable if the return is because you change your mind.

Please visit our full terms & conditions page if you require more detailed information: